STEVE HAFFNER

Problem solving is an essential part of the professional’s job. Unfortunately, we often take an unstructured approach to solving problems—primarily relying on just our own intuition and experience to find solutions. That method is, at best, hit or miss.

As a former professional magician, it was my job to prevent audiences from solving the problem of “How’d he do that?” I had to learn how the brain reacts while experiencing magic so I could exploit its natural errors and misperceptions and keep the audience members from solving the trick. I discovered that those same cognitive illusions also thwart problem solving in our own lives and work.

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In this program, the audience will become better problem solvers by learning techniques for mitigating the misperceptions, assumptions, shortcuts and other illusions that lead them astray. As a bonus, be prepared for some magical fun along the way. 

After this session attendees will be able to: